1. Check the power button Show
2. Verify that your phone has a sufficient charge. a. Connect your original charger to your phone. b. After a few minutes, try to turn on your phone. 3. Verify that your phone's charging port is not damaged. a. Carefully inspect your phone to be sure that it is not overheating, swollen or damaged. b. Carefully inspect your phone's charging port and remove any dirt or debris. Caution: If your phone is damaged, do not complete the remaining steps. Visit the nearest Samsung Service Center for assistance. 4. Verify that you are using a compatible charger. You risk severe damage to your phone if the charger is not the same voltage, amperes, and plug type as your original charger. 5. Attempt a forced restart of the phone. Note: If performed correctly, a forced restart will not erase any information from the phone. Press and hold the Power key for 30 seconds. **If f the phone starts to power on, release the Power key. If your Samsung Galaxy Grand Prime does turn on, verify that it is running the most recent software. 6. Attempt a hardware factory reset. Note: A hardware factory reset will erase ALL information on the phone! Any information that is not backed up online or to the SD card will be PERMANENTLY LOST. If you're still having issues, please visit the nearest Samsung Service Center for assistance and repair. If your Samsung Galaxy S21 Phone won’t turn on, it’s probably one of the most frustrating problems you might encounter with your phone. The last thing you want when purchasing a new device is to have it not function properly immediately. However, this is exactly what the “won’t turn on” issue implies. If your Galaxy S21 won’t turn on, it means that you cannot use your device because it remains unresponsive. You might see an error message or hear a beep from your phone before it goes completely dark, but if you can’t get your device to respond after trying these troubleshooting steps, the problem could be more serious than you think. A non-responsive phone could mean anything from a software glitch to a hardware malfunction. Reasons Why Your Samsung Galaxy S21 Won’t Turn onStuck In The Boot LoopA "stuck-in-the-boot loop" issue may appear when a software update does not finish properly. Several reasons may cause the software update to end up causing the phone to go just halfway through and get stuck. Your phone must have enough battery to ensure that the update is complete. Sometimes your phone ends up freezing while the update is underway, getting stuck in the boot loop. Software ErrorsOne of the reasons your Samsung Galaxy S21 may be acting up is the many bugs in the software that can cause the problem. An update can resolve bugged software. Manufacturers regularly come up with new versions to ensure that they can fix current issues and concerns. Broken AppsSome third-party apps have malicious codes and viruses, damaging your device's software and making it act abnormally. To avoid such problems, you must ensure that all apps are downloaded from the Google Store. Software CustomizationsThe Android software can easily be manipulated and customized. When we try these customizations with the idea of making our devices even better, there are times when some things can go wrong. As a result, the phone won't turn on or ends up stuck in a boot loop where it goes just as far as the logo. Then it stubbornly sits on that screen or turns off only to start again, go as far as the logo, and repeat the same thing. What to do if your Samsung Galaxy S21 won’t turn on?Method 1: Power On - AgainWe know that you have already tried using the Power button but try it more than two or three times. After you charge the phone, press the Power button a few times to ensure a problem with powering on the phone. If it Powers on, check if the Power button is working correctly. Take the phone to a technician who can check the internal wiring of the phone to see if the Power button is not working correctly. Method 2: Charge Your Galaxy S21It is possible that your device powered off because the battery died. Sometimes, the battery indicator may show that the battery has 25%, for example, and is almost empty. Switch off your device completely and charge it. Allow your Samsung Galaxy S21 to charge for some time and then power it on. Check if your device can power on completely. If it does, the problem is solved, and you can enjoy using your phone now. Method 3: Consider Removing the SD Card (If Available)If you are using an SD card, there is a chance that it may have malfunctioned from a virus that may have infected the card, further damaging the files of the device and making it unstable when you try to power on the device. To solve this problem, you must remove the SD card from your device and power it on. Check if removing the SD card helped resolve the issue for your device. Method 4: Perform a Soft ResetThe first thing to do when you face this problem is to try and do a soft reset which should help you restart the phone without getting stuck on the logo screen. A soft reset varies on different devices. While it usually involves holding the power button for 8 to 10 seconds, certain phones require holding the Power and Volume Up buttons together for 8 to 10 seconds. Depending on the model of your phone, one of these may be successful. Method 5: Change your charging methodIf your phone's or tablet's charger is not helping, try using a USB cable to connect your device to your computer. If you are using a computer to charge the phone, switch to a wall charger to check if it works. If nothing happens, try to charge another device and use the same charger to check if other devices are charging. By doing this, you will figure out if the problem lies within the device or the charger. Notes
Ensure that the charger or the cable isn't damaged. Damaged wires can cause your phone to not charge, and if your phone's battery is dead, the phone will not switch on. Method 6: Perform "Wipe Cache Partition"Wiping the cache partition of your phone allows you to remove the cache files, which may have been corrupted and caused the phone to power off. It is possible that the corrupted cache files may not allow your phone to turn on. These files are temporary and will be created by the phone once again after you wipe out the current batch. To wipe the cache partition, you must enter recovery mode by pressing a specific combination of keys. To wipe the cache partition, follow these steps:
Once your phone reboots, new cache files will be built by your device. If you go through the entire process successfully and your phone switches on, your problem is fixed. You must still consider resetting the phone to factory settings if your Samsung Galaxy S21 won't turn on or charge even after wiping the cache partition. Method 7: Boot your Samsung device into safe modeThere might be a culprit app causing this issue and this can be tested by turning the device into safe mode. To do this, follow the instructions below:
How to Exit Safe Mode on a Samsung Galaxy S21 (3 Ways):
If your Galaxy S21 is booted into this Mode, there is a problem with third-party apps. Consider deleting all apps or performing a factory reset. If you cannot boot the phone into safe mode, see the following method: Method 8: Boot your Samsung Galaxy S21 into Recovery Mode - Wipe Cache PartitionOlder Samsung Models / Versions:
Updated Samsung Models (Galaxy S21):
Method 9: Reset your Samsung Galaxy S21 to Factory SettingsIf none of the above solutions can help you, consider resetting your device to factory settings. If you reset the device to factory settings, it will bring it back to its initial state. This will wipe all data and remove all third-party applications. If any of these are the reasons your phone won't turn on, then a reset should be able to fix it. Since you will not be able to do the reset from your device, make sure that you have transferred all the data to your computer. However, if your computer does not read the device, you can lose all the data on your phone. As we mentioned in the previous solution, you must enter the recovery mode by pressing a specific combination of keys.
Please wait until the phone completes resetting itself to factory settings. Once the phone completes the process, it will automatically restart. The problem will be solved if it continues successfully and reaches the home screen. Once you have created a backup, you can restore the backup and begin using your device. If the factory reset fails to power on your device, or if you cannot reset your device, it's time to visit a repair shop. How to fix a Samsung Galaxy S21 that's stuck on the logo screenSome readers have asked us for solutions to boot problems on their Samsung devices. It is one of those problems where you get stuck with a smartphone that you can do nothing with because it does not even start. This is one of the most annoying Galaxy S21 issues, and solving it can get tricky because you will be working on a phone that is not powering up. You do not have access to the System Settings of your device. Let us check the main reasons and solutions for Samsung Galaxy boot problems. If your Samsung Galaxy S21 has boot problems, it can be any one of the following:
How do I fix my Samsung Galaxy S21 that won't turn on?What to do when your Samsung phone does not turn on. Check the power button.. Verify that your phone has a sufficient charge. a. ... . Verify that your phone's charging port is not damaged. a. ... . Verify that you are using a compatible charger. ... . Attempt a forced restart of the phone.. Attempt a hardware factory reset.. What do you do if your Samsung phone wont turn on or charge?Charge your phone for at least 30 minutes. Press and hold the power button for a few seconds. On your screen, tap Restart , or press and hold the power button for about 30 seconds, until your phone restarts.
Why is my Samsung S21 not charging?The most common reasons for a device failing to charge are: a faulty cable, charger, socket or adapter. dirt or debris in the charging port. third party apps interrupting the charging process.
Why has my Samsung S21 screen gone black?If your Galaxy S21 is stuck on a black screen and won't respond even after doing the forced restart, then it's probably just due to a drained battery. If you've tried charging it and won't charge, then it's probably because the system stopped responding while the device powered down due to a drained battery.
|