Samsung superspeed powerfoam steam vrt plus troubleshooting

Samsung superspeed powerfoam steam vrt plus troubleshooting

Samsung superspeed powerfoam steam vrt plus troubleshooting

A dc error code on your Samsung front-load washer means the washer won't spin because the load is unbalanced. Fixing a dc error code can be as easy as redistributing an unbalanced load or adding a few garments to a small or single-item load.

Balance the load

Try the following solutions to get your washer spinning again.

  • A tangled bed sheet of balled-up pair of jeans can make the washer bang and thump. The basket won't spin when a large, tangled item weighs down one side of the spin basket, so open the door, redistribute the load and restart the cycle to resolve this problem.

  • A single-item load or small load can create an unbalanced load. Add a few towels to this type of load to allow the washer to balance the items and spin the basket without triggering the dc error code.

  • Oversized loads also can trigger the dc error code. The washer can't distribute an oversized load inside the basket. Remove some items and restart the cycle if you overfilled the washer. For future loads, load items loosely into the washer just until the basket is full.

Level the legs

If the dc error code appears when the load is balanced, check the leveling legs under the washer. All 4 leveling legs must be firmly on the floor to provide stability when the washer spins. Press down kitty corner on the top of the washer to check its stability. If the washer rocks even slightly, then the machine will vibrate during the spin cycle and trigger the dc error code.

Adjust a leveling leg by loosening the lock nut holding the leg in place and rotating the leg clockwise to lower it or counterclockwise to raise it. You may only need to adjust one leveling leg to eliminate rocking. Tighten the lock nut firmly after adjusting the leveling leg.

A washer that’s not level also can vibrate and trigger the dc error code. After you adjust the leveling legs to make the washer stable, place a bubble level on the top of the washer and check for levelness front-to-back and side-to-side. If levelness is off by a quarter bubble or less, you don’t need to do anything. If levelness is off by more than a quarter bubble, adjust the legs.

Check for a broken part

If you're still seeing the code after following these tips, then a damper shock or suspension spring could be broken. Unplug the washer and remove the top panel to check those parts. Replace the broken part, or have a service technician replace the part if you're not confident that you can complete the repair yourself.

Symptoms for front-load washers

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Repair guides for front-load washers

Samsung superspeed powerfoam steam vrt plus troubleshooting

The motor control board makes sure the motor spins in the right direction and at the right speed. You can install a new motor control board—just follow these 6 steps.

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Samsung superspeed powerfoam steam vrt plus troubleshooting

If the machine control board is completely dead or won't activate the washer components properly, replace it by following these instructions.

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Samsung superspeed powerfoam steam vrt plus troubleshooting

Follow these steps to replace the drain pump if it's not removing water from the washer.

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Articles and videos for front-load washers

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How do I reset my Samsung VRT plus washer?

Reset your washing machine There really isn't a way to reset the washing machine. What you can do instead is power cycle it: Unplug it (or turn off power at the circuit breaker), wait some time for the electrical charge to clear out of the washer (usually 1 to 5 minutes at most), and then power it up again.

How do I run a diagnostic on my Samsung washing machine top loader?

Using Smart Check.
1 Press and hold Rinse Times + Spin Time simultaneously for 3 seconds to enter the Smart Check mode. ... .
2 The washing machine starts the self-diagnosis procedure and displays an information code if a problem is detected..
3 Run the Samsung Washer app on your mobile device, and tap Smart Check..

Why has my Samsung washing machine stopped working?

Check that the door is closed properly and your washer is plugged in. Ensure the water faucets are on open and press the start/pause button. If these aren't the problem then there may be an issue with the fuse – in which case you need to reset the circuit breaker. Any other resolution will need a qualified engineer.

Why is my Samsung washer turning on but not starting?

A lack of power, incorrect washer settings, and improper door closure are all common reasons a Samsung front load washer won't start.