1) Which of the following statements best defines a work group? C) A work group interacts primarily to share information, rather than to engage
in work that requires joint effort. 2) The goal of work groups is ________. C) sharing relevant information 3) The supervisors of the production division of one of the branches of Georgia Mills have been informed of some irregularities noticed in inventory of raw materials by some trusted subordinates. To get a clearer picture, the supervisors had a quick meeting with the subordinates who reported the matter over lunch. The subordinates recommended rotating the schedule of employees who account for the incoming and used up stock so as to pinpoint the defaulting employee. The supervisors agreed that this was a good strategy but admitted that the matter must be escalated to the production manager before such a change can be implemented. They followed up this meeting with subsequent sessions to evaluate how the change worked. The supervisors and subordinates form a(n) ________ team in this scenario. A) cross-functional 4) The extensive use of work teams benefits organizations by ________. D) generating a potential for creating greater outputs without increasing inputs 5) Which of the following statements is true regarding a work team? E) Work teams generate positive synergy through coordinated effort. 6. Which of the following teams is more likely to be made up of employees from about the same hierarchical level but different work areas? 7) Which of the following represents the three general categories into which the key components of effective teams are grouped? A) internal, external, and peripheral factors E) context, composition, and process factors 8) Araceli is a team member in a large corporation. She never speaks in team meetings because she has seen members talk behind each others' backs after the meetings. Members are constantly monitoring the other members' work and looking for mistakes to point out in a meeting. According to the information provided, which contextual factor is lacking in Araceli's team? A) adequate resources 9) Which of the following pairs of personality dimensions contribute to high team effectiveness? E) conscientiousness and openness to experience 10) Which of the following statements is true regarding team composition? D) In successful teams, members should be selected to ensure all the various roles are filled. 11) According to the concept of organizational demography, if team members have dissimilar experiences, it will lead to ________. D) higher employee turnover 12) Which of the following statements is true regarding size of teams? B) When teams have excess members, cohesiveness declines. 13 ________ illustrates a process loss from using teams. 14) While discussing their marketing campaign for a new product, the members of the cross-functional team responsible for Carver Inc. realized that a couple of changes relating to their prior plan would be beneficial. The offer of a franchising that had earlier been brushed off by the company head was discussed thoroughly and it was decided that it would be implemented on a trial basis initially, and on full scale if found to work well. From the information provided, it can be concluded that this cross-functional team has a high degree of ________. A) conformity 15) Alberto's team is developing a database for the water pollution data of three cities. Before he begins on this intensive project, he wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team
efficacy before the project starts? E) provide client's software and database training for all the team members 16. When teams are performing nonroutine activities, ________ stimulate discussion, promote critical assessment of problems and options, and can lead to better team decisions. 17. When individuals engage in ________, they coast on the group's effort because their particular contributions cannot be identified. 18) Which of the following must be avoided if one wants to create and maintain an effective team? E) relationship conflicts 19) Diane Fielding, owner of the famous "Mint" chain of restaurants, planned to revamp the whole concept and structure of her outlets. With this purpose in mind, she selected five managers from her existing outlets based on their performance in relation to targets, experience, and motivation. Each manager was asked to take up an aspect of the restaurant's functioning like menu, décor, and customer service measures. Diane was sure that this group of high performers possessed a clear understanding of the ground realities which made them the best candidates to contemplate and implement the required changes. In order to reward them, she announced a hefty bonus for their collective performance. Six months later, after the changes were implemented, Diane realized that the group had made many questionable decisions which were resulting in problems. Which of the following, if true, would best explain this outcome? A) Two of the branches of "Mint" were located in the suburbs, while the other three outlets were located in busy areas and witnessed more customers. C) Typically, these managers viewed each other as competition as Diane only rewarded the highest earning outlet with incentives. 20) The work of your group would be better done in teams if the members of the team are ________. Which of the following statement best defines a work group?Answer and Explanation: B) A workgroup interacts primarily to share information, rather than to engage in work that requires a joint effort. A group consists of two or more people, communicating and interdependent, who have worked together to accomplish clear objectives.
What are work groups characterized by?Work groups are characterized by the least amount of interdependence. They are based on organizational or managerial hierarchy. Work groups may meet periodically to hear and share information.
Which of the following statements is true of centralized organizations?The correct answer is e. In a centralized organization, decision-making is concentrated at a single point in the organization .
What is the primary purpose of a work group quizlet?What is the primary purpose of a workgroup? A workgroup is a group that interacts primarily to share information and make decisions to help each member perform within his or her area of responsibility.
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