Why is my sync module blinking green?

Last Updated Jun 22, 2022

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Blink cameras are linked together through the Blink Sync Module; this device is responsible for storing over 7,000 seconds of captured footage. When your Wi-Fi connection cuts out or there is a power surge, your Sync Module may become disconnected. Therefore, it is important to understand how to keep your Blink cameras online and in working condition. Resetting your Blink Sync Module will reset your Blink system and fix any connectivity issues you may have experienced.

To reset your Blink Sync Module, you must use a small item, such as a paperclip, to press the reset button located on the unit near the USB port. Alternatively, you can unplug the Sync Module via the power cord for ten seconds and then plug it back into the power source to reboot the device.

Resetting the Blink Sync Module is crucial as it serves as a reboot to your system when connectivity issues arise. Below, we will cover how to reset the Sync Module and go over some of the various features that make it a critical element of successful home security.

What Does the Blink Sync Module Do?

To ensure that all of your cameras remain connected, the Blink Sync Module is a key component of your security system.

The Sync Module acts as a go-between from your cameras to your smartphone or Alexa device. Not only does the Sync Module serve as the glue to your connectivity, but it is also the hub where your camera feed is stored.

The Blink Sync Module 2 performs the same functions as the original Sync Module and allows the user to store the recorded data on a separate USB drive. This is useful as it adds increased recording capabilities for your Blink camera system for up to ten individual cameras. Blink is unique in offering free camera feed storage as most competing companies require a monthly subscription to have access to stored camera footage. 

Why Reset Your Blink Sync Module?

When the power goes out or your Wi-Fi drops (often for no good reason), your Blink cameras can become disconnected. Therefore, you may need to reset your Sync Module to reconfigure its network connection.  

If you are thinking about moving your Blink cameras to another location, such as your office or a new home, you will also have to reset your Blink Sync Module. This reset will allow you to reconfigure your device settings and prompt you to put in new Wi-Fi credentials.

Updates are another key reason you should reset your Sync module, especially if you have connection issues. The system will only update itself when the Wi-Fi connection is steady, and the power supply is stable. When the device is shut off via a disconnection of either of these, a reset may be needed to ensure proper update schedules are continued.

How to Reset the Blink Sync Module

If you are having connectivity issues with your Blink cameras, follow these steps:

1. Unplug your Blink Sync Module from the power source for at least ten seconds.
2. After this amount of time has passed, you can then plug the Sync Module back in.
3. Within 45 to 60 seconds, your Sync Module will reboot and display either a green or blue light on the device, which corresponds with its connectivity status. If the light is red, there is an issue with the Wi-Fi, and this may require a reset of your connected internet modem.

If you’re looking to start over fresh with your Blink system, such as moving or changing internet providers, it would be best to reset your device manually with the external reset button located on the Sync Module. Pressing this button will disconnect the paired cameras and will place the whole system in setup mode, allowing you to make changes or start entirely over with installation.

(Source: Blink Support)

Final Thoughts

To maintain access to a reliable camera feed, it is necessary to keep your Blink Sync Module connected to a secure Wi-Fi connection as well as a protected power source.

Power strips such as Belkin’s 12-Outlet Power Strip safeguard against power surges but will not keep the device powered on in the event of an outage. However, protecting against surges will reduce the number of times you will need to reset your device.

Hi all I am dealing with Blink but they are very slow at responding. Can any one help?

My email Hi My unit was turned off for a week and now it will not connect to the network. Have tried power cycling and resetting but cannot get the blue light to flash

Their response

​First, unplug the SM and wait 30 seconds.

While it’s unplugged, press and hold the reset button on the Sync Module, then plug it into power without releasing the press. You will need a pin or paperclip handy to do so.

Continue holding that reset button until you see a flashing red light.

Once you've seen the flashing red light, you can release the button.

After the above, wait patiently (about a minute at the most) for the solid blue light to change back into a solid green blinking blue light pattern. That means the sync module has been reset, and it is ready to reconnect to the Wi-Fi.

Tap on the cloud icon in the Blink app located at the bottom left-hand corner to then tap on change Wi-FI network option, or if you don’t have the cloud icon and you see (tap add sync module), then you can tap on that option and follow the app instructions

I have tried their steps but it doesn't work Has anyone got better advice?

Please and thank you

Rhys

Does your Blink’s camera LED blinking green? And, the camera just stopped working. The blinking green light indicates that your camera is connected to the network with no internet connection. If you were wondering how to fix this and make your blink work back as before. Well, in this post, we will guide you on how to fix this issue.

We’ve gathered and penned down some probable causes behind why your blink camera is blinking green light.

• Internet outage: This can be the reason why you’re getting the blinking green light. The internet is the one that makes your blink camera work, and if the internet stops working or has some connectivity issue, then it makes your camera go offline.
• Blink servers: Another reason for blinking green light is that if Blink servers are down, you might face this issue.
• Weak Signals Strength: There are instances that you’re encountering blinking green light because your Blink camera isn’t getting the required signals. In this case, moving the camera and router closer can help you.

Here’re the steps that will surely help you overcome the issue, so follow them as instructed.

Blink Outage

If you’re still experiencing the issue then, try to check if it is a global outage or you’re the one who is facing the problem with the Blink camera. You can visit downdetector or isitdownrightnow to check the server status of Blink. In the meantime, try to check the server status of AWS because Blink is a subsidiary of Amazon. Earlier, some users also reported that whenever AWS servers went down, they had issues, and that’s why there are some instances of getting this error.

If this is the scenario, wait until Blink fixes it.

If it’s a temporary bug or issue, it can be fixed by power cycling the blink camera. To do so;

1. Remove the back lid of the Blink camera and remove the batteries for at least 5 seconds.
2. Now, insert the batteries back to their places.
3. Wait for 30 seconds and turn on the camera to check if the green light blinking issue is fixed or not.

Related: Fix blink camera offline problem

Verify Communication Signals

Ensure that your blink camera is receiving a good signal (at least 3 bars) of internet network connectivity; your camera needs at least 3 bars of the network to avoid performance-related issues.

Another thing to check is that your Blink camera is using these two types of signals for communication;

1. Low-Frequency Radio (LFR) is the signal that your blink cameras share with the sync module.
2. Wi-Fi – If you changed the router frequency to 5GHz, then change it to 2.4GHz asap. Blink cameras communicate only on the 2.4GHz Wi-Fi band.

After that, go to the camera settings, navigate to the Status section, and tap on the Update.

Verify Your Internet is Working Properly

If your internet isn’t working or running slow, it might be the reason for the blinking green light. In this case, you need to check your internet. To do so, open a website or try to play some online videos on your smartphone/laptop, and if the website loads and videos are playing without buffering, your Blink camera has some issue.

And, if you’re encountering internet issues on your smartphone/laptop, too, then move on to the next step.

Reboot the Router

If you’re getting the internet problem on other devices too and still your blink camera is blinking the green light, then rebooting the router might fix the issue. Before rebooting the router, ensure that your sync module and router are close enough. And, also make sure that Blink cameras are upto 100 feet away from the sync module.

 To reboot the router, follow the steps as instructed;

1. Turn off and unplug the router’s power adapter from the wall socket.
2. Now, wait for a minute(60 seconds).
3. After that, plug the router’s power adapter back in the wall socket and turn on the router.
4. Now, check if this works for you.

Move the Camera Closer to the Router

As we stated, Weak signals might be the reason for blinking green light. If Camera to Wi-Fi signals is showing 1 bar then,

1. After rebooting the router, move your Blink camera closer to the router.
2. After that, go-to camera settings, navigate to the Status, and tap on the Update button. Check if this works and if not then,
3. Move your Blink camera close to the router and tap on Update again. Repeat the step until you see 3 bars of Wi-Fi signals beside the Camera to Wi-Fi option.

Also check: How to put echo dot in setup mode

If nothing works for you, here’s the last method that might fix the blinking green light. Resetting the Blink camera will reset all the settings of your blink camera to its factory settings. Also, users stated that they managed to fix this issue by resetting their Blink camera to its default factory settings.

To do so; You need a sharp pinned object (paperclip, screwdriver, etc.)

1. Remove the back lid of the camera locate the reset button (usually, you’ll find the reset button near the batteries).
2. Now, press the reset button (using the sharp object) for at least 15 seconds or until you see the flashing red light.
3. A flashing red light indicates that your camera is completely reset.
4. At last, connect your Blink camera to the Sync Module and check if this fixes the issue.

Buy New Blink Camera and Alternates

If the blink camera is showing green light again and again after the fix. Then you can try buying new blink camera. Or you can also opt for other blink camera model other then the one you are using right now. You can also give a shot to arlo security camera, they also do a great job.

It seems like you’re still with the blinking green light, and none of the above solutions has helped. Well, it’s time to contact Blink customer support or visit here and select the technical support and submit your concern. You’ll get the response from Blink support staff asap. Also don’t forget to check our post on how to fix roku stick overheating problem.