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You are leaving this websiteTo enroll, you will be taken to the BENEFEDS website. BENEFEDS is the government-authorized and OPM-sponsored enrollment portal that eligible participants use to enroll in and manage their FEDVIP coverage. BENEFEDS also manages the billing systems and customer service functions necessary for the collection of FEDVIP premiums. Visit BENEFEDS Where to Find UsOur main address is: BlueCross BlueShield of South Carolina Our general phone number is: Toll-free: 800-288-2227 We also have South Carolina BLUE retail centers in Columbia, Greenville and Mount Pleasant where you can speak to us in person. Not near one? We also have mobile retail centers that travel across the state. TOP Contact Information for MembersHave questions about what your plan covers? Want to check the status of your claims? Log into My Health Toolkit® to access information about your benefits. Once you log in, you also can send us a secure message if you still have questions. The following contact information may also be helpful. Claims
Prescription DrugsIf you have BlueCross drug coverage:
BriovaRx is a division of OptumRx. OptumRx is a Pharmacy Benefits Manager, an independent company that has been contracted to provider certain services related to your health plans prescription drug coverage. South Carolina State Health/Dental/Vision PlansFor State of South Carolina: employees, retirees, and local government entities covered under these plans.
Federal Employee Program
You can also contact us by mail. Please include the member's name, address and member ID. The address is: BlueCross BlueShield of South Carolina TOP Contact Information for ProvidersThe following table includes some common reasons providers contact us and options for each.
Companion Benefits Alternatives (CBA) is a separate company that manages behavioral health and substance abuse benefits on behalf of BlueCross. National Imaging Associates (NIA) is an independent company that provides radiology authorization services on behalf of BlueCross. BlueChoice HealthPlan of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Because Companion Life is a separate company from BlueCross, Companion Life will be responsible for all services related to life insurance. TOP Contact Information for AgentsAre you an agent with questions about selling our plans? Plans for Individuals, Families or Employer Groups With 2-50 Employees
Plans for Groups With 50+ Employees
TOP Report Suspected FraudWe appreciate you keeping us informed. Please complete this form. TOP Careers at BlueCrossPlease visit our Careers page. TOP Subpoena or HIPAA-Compliant InformationTo request records from us, we need either:
Out-of-state subpoenas aren’t valid in South Carolina. Please contact the Richland County Clerk of Court or a local South Carolina attorney about getting a South Carolina subpoena for an out-of-state action. You can also use a HIPAA-compliant authorization form found on our website to request certain records. Health records available in the normal course of business include:
We generally don’t have copies of medical records. Please request these directly from your provider. TOP Need to reach us?Your best BlueCross BlueShield of South Carolina phone number is on the back of your member ID card. That’s because we have dedicated call centers for our specific health plans. So you’ll more quickly and easily reach a representative who can access your records and benefits. Look for the Customer Service number listed first. Is BCBS the same as BCBS FEP?The Blue Cross and Blue Shield Service Benefit Plan, also known as the Federal Employee Program® (FEP®), has been part of the Federal Employees Health Benefits (FEHB) Program since its inception in 1960.
What is the customer service number for Blue Cross Blue Shield?1 (888) 630-2583Blue Cross Blue Shield Association / Customer servicenull
Is BCBS Federal Employee Program a PPO?Anthem Blue Cross of California - Federal Employee Program (FEP) - PPO Accepted By These Sutter Hospitals & Medical Groups.
What state is BCBS Federal?They are responsible for processing claims and providing customer service to our members. BCBSA corporate headquarters are located at 225 North Michigan Avenue, Chicago, Illinois 60601.
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Bcbs federal employee program customer service phone number
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