Bissell powerforce helix turbo rewind brush roll

You may have stalled the brush motor. To reset, turn off and unplug, then plug back in and turn on. The brush roll may have lodged debris or other entanglements keeping the brush from rotating. To fix, you'll need to remove the brush roll to inspect.

The BISSELL PowerForce Helix is a better overall upright vacuum than the BISSELL Pet Hair Eraser Turbo Plus. The PowerForce has a larger dirt compartment, it's lighter, and it has better overall performance on bare floors as well as low-pile carpet. It's also easier to maintain and there are fewer recurring costs.