Managers should most often rely on quantitative techniques for important decisions since quantitative approaches result in more accurate decisions.

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MGT613 Operation Managment Solved MCQS Chapert 1 b by Stevenson

21. A systems approach emphasizes interrelationships among subsystems, but its main theme is that the whole is greater than the sum of its individual parts.

22. The Pareto phenomenon is one of the most important and pervasive concepts that can be applied at all levels of management.
TRUE
Pareto phenomena can be observed in a wide variety of organization situations.

23. Operations managers, who usually use quantitative approaches, are not really concerned with ethical decision-making.
FALSE
Ethics issues are touching on all areas of management, including operations.

24. The optimal solutions produced by quantitative techniques should always be evaluated in terms of the larger framework.
TRUE
Quantitative techniques have limitations that must be considered.

25. Managers should most often rely on quantitative techniques for important decisions since quantitative approaches result in more accurate decisions.
FALSE
Just as other techniques do, quantitative techniques have limitations.

26. Many operations management decisions can be described as tradeoffs.
TRUE
Managing tradeoffs is the essence of operations management.

27. A systems approach means that we concentrate on efficiency within a subsystem and thereby assure overall efficiency.
FALSE
Subsystem efficiency doesn't necessarily translate into overall efficiency.

28. Prior to the Industrial Revolution, goods were produced primarily by craftsmen or their apprentices using custom made parts.
TRUE
After the Industrial Revolution, more standardized approaches became common.

29. Elton Mayo's "Hawthorne Experiment" was the focal point of the Human Relations Movement, which emphasized the importance of the human element in job design.
TRUE
The Hawthorne Experiments were the beginning of the Human Relations Movement.

30. Among Ford's many contributions was the introduction of mass production, using the concept of interchangeable parts and division of labor.
TRUE
Ford made mass production a practical success.

31. Operations management and marketing are the two functional areas that exist to support activities in other functions such as accounting, finance, IT and human resources.
FALSE
Operations management and marketing are supported by these functions.

32. Lean production systems incorporate the advantages of both mass production and craft production.
TRUE
Lean production blends the best of both worlds.

33. As an abstraction of reality, a model is a simplified version of a real phenomenon.
TRUE
Models are valuable abstractions and simplifications of real, complex phenomena.

34. Lean production systems use a highly skilled work force and flexible equipment.
TRUE
Lean depends on a skilled workforce.

35. The lean production philosophy has been slow to be adopted in service industries.
FALSE
Lean concepts apply very well in service industries.

36. Operations Management activities will be less important in the future because many firms are becoming service-oriented operations rather than goods producing operations.
FALSE
Operations management is just as important for service firms.37. A modern firm has two supply chain considerations - external links with suppliers and customers, and an internal network of flows to and between the operations function itself.
TRUE
Supply chain considerations are at play both in and beyond the modern firm.

38. Operations management involves continuous decision-making; hopefully most decisions made will be:
A. redundant
B. minor in nature
C. informed
D. quantitative
E. none of the above
Informed decisions incorporate all relevant issues.

39. A 'product package' consists of:
A. the exterior wrapping
B. the shipping container
C. a combination of goods and services
D. goods if a manufacturing organization
E. customer relations if a service organization
Most firms are not pure service or manufacturing firms; they produce combinations of goods and services.

40. Business organizations consist of three major functions which, ideally:
A. support one another
B. are mutually exclusive
C. exist independently of each other
D. function independently of each other
E. do not interface with each other
Finance, Marketing and Operations are these major function

See Also

Who usually use quantitative approaches are not really concerned with ethical decision making?

Do use of models will guarantee the best possible decisions?

Is one of the most important and pervasive concepts that can be applied at all levels of management?

Which of the following is are advantages of using models as decision making tools?