State employees credit union nc customer service

We’re Here for Whatever You Need. Seriously.

However, we take security very seriously. Already a member and have questions about your account? Please login and send a message via our Message Center in online banking.

Not a member, choose from one of the options below.

Sensitive Account Information Statement

SECU will never request sensitive account information through unsolicited email to Members.

If you receive an unsolicited email claiming to be from SECU or any other group requesting that you provide your account numbers, Social Security number, personal identification numbers (PINs), passwords, or other confidential information, do not divulge any information, do not click on any links, and report the suspected fraudulent email to . You may also wish to visit the Internet Crime and Complaint Center.

Error Resolution and Information Requests

You have certain rights under Federal law related to resolving errors and requesting information about your loan account. In order to provide us with notice of an error on your loan account, or to request information about your loan account, please send us a written notice that contains (i) your name, (ii) your loan account number, and (iii) information concerning the error you believe has occurred or the information you are requesting about your loan.

This written notice must be sent to the following address: SECU P.O. Box 2092, Glen Burnie, MD 21060.

Visit the SECU Virtual Financial Center

We love seeing you at your local SECU Financial Center, but did you know many of your basic services can be done safely from your home?

Your account number can be located:

• On your statements
• Within Online Banking
• On the bottom of your checks

Your account balance is the total amount of money that is currently in your account, including all funds engaged in holds and pending transactions. 

Your available balance is the total amount of money in your account that is accessible for purchases and withdrawals. This number does not include held or pending funds, checks that have not been cashed, deposits that have yet to post.

Overdraft fees are determined using your available balance.

There is no limit to the number of accounts you may open with SECU!

Market-leading CD rates

Earn more interest on our limited time 18 month CD @ 3.25% APY*.

New Checking Accounts Get $200.

Open a NEW Checking Account Today and Get $200 as a thank you for your new membership! *Promotional $200 for new members only.

Get Started Today!

Becoming a member is easier than you think. With state-of-the-art financial centers all throughout Maryland, 50,000+ free ATMS, and a full range of banking services, there are so many reasons to love SECU.

COVID-19 Loan Assistance – We’re Here to Help!

If you are experiencing a financial hardship related to the pandemic, we may be able to help you protect your home, vehicle, and credit rating.

We understand many members are struggling financially because of unexpected, large-scale business closures, job losses and reduction in work hours due to COVID-19 and may need loan assistance.

We have a variety of programs available to help eligible members who need a new loan or payment extensions on existing SECU mortgage, vehicle, credit card or personal loans. Additional options are available for SECU mortgage loans through our Mortgage Assistance Program.

How to Get Help

Contact us for more information about loan assistance or to discuss how we can help if you’ve been impacted by COVID-19.

Members must be 18 years of age or older or otherwise eligible for lending services to apply. New lending is limited to residents of North Carolina, South Carolina, Georgia, Tennessee and Virginia.

1 APR = Annual Percentage Rate. APR is the cost over the loan term expressed as a rate.
2 The APR is 7.50% plus the Treasury Bill Rate. The Treasury Bill Rate is the 26-week Treasury Bill rate set at the first T-Bill Auction held each quarter and adjusted up to the nearest 0.25%. Because the Treasury Bill Rate is subject to change each quarter, the APR is as well. There is no minimum interest rate. The maximum variable APR for purchases and balance transfers is 18.00%. Cash Advances have a fixed APR of 18.00%
3 Interest begins to accrue on purchases and balance transfers from the day the transaction is added to the daily balance and continues to accrue until the total amount owed is paid. You can avoid paying interest on purchases and balance transfers if you pay the entire balance for the prior billing cycle by the payment due date in the current billing cycle. You cannot avoid paying interest on cash advances.
4 Credit line increases are permitted for existing credit cards regardless of the state in which you reside.

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