For you, Facebook Messenger is a gateway to connect with other friends. It allows you to call (audio and video calls) and text your connected people without using your mobile number. Show
One of the main issues that people with messenger have is the message ”This person is unavailable on messenger”. You cannot send text messages or initiate a call to the person. It often becomes frustrating and irritating. But why does this happen? While blocking is an option, it is not the only cause. In this article, you will find all the causes behind someone’s unavailability on Facebook and how to solve the issue! Outline
What Causes This Error Message?As it has been said before, there can be multiple causes, including- 1. Deactivation Of AccountProbably the person you are trying to reach has deactivated their account/. When an account is deactivated, the person automatically deactivates themselves from Messenger, and you will not find them anymore on messenger. For this, the only way to check out the activation status of that person’s Facebook account is to check through common friends. The account is deactivated if they get the same message on messenger. There is nothing to do except wait for that person to reactivate their account! 2. The Person Blocked YouBlocking is one of the main issues that lead to the message “this person is not available on messenger” is blocking. When someone blocks you, they cut you off from their Facebook. That means you can neither see their fb profile nor connect with them through messenger. In other words, if you are blocked, you can no longer send messages to the other person. Similarly, if you have blocked that person, you will not be able to send them messages on Facebook messenger. So, the best way is to check if that person has blocked you or if you have blocked them intentionally or unintentionally. Check out if you can view their Facebook profile and see the pictures they upload. On top of that, try searching their FB profile on the Facebook search bar. They probably have blocked you if you are still looking for their names on the list. Unless that person unblocks you, there is no way to reconnect on messenger. 3. Facebook Suspended Their AccountFacebook can suspend anyone’s account if the social networking site finds that person violates the terms and policies of using Facebook through their profile. When their account is suspended, their messenger gets blocked, and you can no longer send them messages on Facebook. You can try checking through your other common friends or using other methods to connect with that person. 4. The Account Is DeletedA deleted account means an account that is no longer available on Facebook. Facebook usually deletes an account if that account gets reports and objections from other Facebook account holders or violates any important FB guidelines. Deleted profiles also do not appear on the Facebook search button as the account ceases to exist. So, try searching on fb once. If you do not find any trace of that person on fb, even though you can connect with them through other methods, probably fb has deleted their account completely. 5. The Person has made Their Profile PrivateFacebook allows people to lock their profiles and keep their profiles private. Many people use security measures to prevent unwanted messages and calls. If you send them a message on Facebook, the message will appear as a request, and you will not be able to connect to them unless they accept your message request. 6. Messenger is Not WorkingHave you checked the status of your Facebook messenger app or web version? Many people get the message “This person is not available on messenger” if the messenger (app or web version) is not working properly. Probably the app is outdated and needs some update to the latest version. Or it can be a possibility that the app is bugged. In the case of the web version, an old window that has been open for a long time becomes unresponsive. Check if You Are BlockedHave you blocked that person intentionally or accidentally? Well, here is how to check if you are blocked – On Desktop
On MobileIf you are surfing Facebook through mobile apps, here is how to check if you have blocked someone-
Method to Fix the Issue- This Person Is Unavailable on Messenger1. Update Facebook Messenger AppThe first thing you need to do is to check the update status of the messenger app on your device. Often an outdated app is a reason behind this problem, and the issue gets automatically solved after the messenger app is updated to its latest version. Here is how to can check the app status and update it-
2. Clear Browsing or app DataIf you frequently get the message “This person is unavailable in Messenger” from the web version, try clearing the browsing data once. If you have been using the browser for a long time, it probably has accumulated a lot of data, and the cookies and cache interrupt the messenger service. Similarly, an app also collects multiple cookies and cache while running. Probably the messenger app has a data burden. In such cases, clearing the app data or rowing data can help. After clearing the data, the website and app will start from afresh and may work properly. Here is how to do this for the messenger app –
You may need to delete the recent browser history if you are using the web version. Here is the step-by-step guide-
3. Check your Internet ConnectionOften, poor internet connection leads to a corrupted messenger app or website, which in turn tells you that the person you are messaging is not available despite their active status on Facebook. The best way to counter this is to recheck your internet connection. In case you are using a Wi-Fi network, try disconnecting and reconnecting. If you are surfing using sim internet facilities, try disconnecting and turning on the data service again. If you are lucky, it will solve a lot of problems. If not, move to the next hack. 4. Check The Account Status Of The PersonAs we have stated, an inactive account leads to the message “the person is unavailable on messenger”. So, first, try checking if their account is active. Try searching their name on Facebook. If their name does not appear, probably the person has deactivated their account on Facebook. If their name appears on Facebook, but you cannot message them, it is better to contact them in an alternative way or reach them through common friends to understand the issue! Deleted accounts also do not have a messaging facility. So, check if the person has deleted their account once before moving to the next hack! 5. Try using The Web Version of MessengerAre you facing an issue with the messenger app? Then it is time to try the web version of messenger. Often switching to the web version can solve the issue related to the message “this person is unavailable on messenger”. If the messenger app has bugs or other technical issues, it will not work properly. In such cases, using the web version allows you to send and receive text messages without issues! 6. Check If the Person has blocked youAs you know, when you have blocked someone, or someone has blocked you, you can no longer message or connect to them on Facebook. So, if you are repeatedly getting the message “This person is unavailable on messenger”, try to check if they have blocked you. You can follow the previous process to confirm if you have blocked them. If you have not blocked them, try to check if they have blocked you. For this, you can follow any of these three methods-
7. Try using Facebook LiteIf you are using Facebook and messenger apps and facing this issue, it is time to switch to Facebook Lite and Messenger Lite, the lightweight version of these apps. It is also an official app from Meta Inc. and comes with all the features you get in the usual Facebook and messenger app. These two apps are lightweight, your phone will not be burdened with a large app and you may get a better user experience altogether. Try installing the messenger and Facebook Lite app and use them. If you can send a message to that intended person from messenger kite without any issues, probably the app was the reason behind it. Here is how to install Facebook lite and Messenger Lite on any device-
8. Connect with The Facebook Support TeamIf nothing helps, you should contact the Facebook support team for further assistance. Open the “support centre” and describe your issue in detail. The team will contact you on time and solve your issue! Please remember that the support team may reach you after one or two days as they need to connect to thousands of users daily. Check Also for-
ConclusionThe message “This person is unavailable on Messenger” whenever you try to message someone is quite annoying. But, there can be multiple underlying reasons including blocked or deleted accounts or even poor app conditions. If you are experiencing such a problem, you can try different methods to check the issue. If no hack works, you need to connect with the Facebook Support team for further assistance. If you do not get any positive reply from the support team, there is nothing you can do anymore. It is better to convey your message to that person by other methods, including a phone call, whatsapp or even connecting via a common friend. If nothing works, probably that person has ceased all connections with you, and you may need to move on from this issue! |